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Customer reviews

... Customer Reviews
Customer Reviews

We support our customers from different business fields in more than 40 countries. Our IT platform is a strong foundation for their IT confidence and it allows focusing only on core business while DEAC experts take care of their IT system. We are proud to receive supportive reviews from our customers and are always ready to take an action in case of any suggestion to make our work better in order to provide IT solutions that fit any customer’s specific needs. Here are some of our customers’ reviews. Find out how we solved IT related issues to make their work more effective and secure!





RED Chocolate DEAC

"When the performance and productivity of a company depends on the IT platform, the reliability of the service provider and the effectiveness of the IT solution come first. We highly value DEAC individual approach, care and professionalism, without worrying about business continuity."

Read case study about customer’s solution & benefits!


Ilya Kraychik, Chocolette Confectionary

Ilya Kraychik
IT Director, Chocolette Confectionary

 

About
  • With  DEAC: since 2017
  • Field: Chocolate manufacturing
  • About the company:  company produces low fat RED chocolates from natural ingredients to offer them in Europe.

Read case study about customer’s solution & benefits!

Problem
Solution
  • Private cloud solution for all Chocolette Confectionary IT operations built on powerful HPE servers that are connected with iLO management system and duplicated Mikrotik routers gives the opportunity to use one single solution for chocolate manufacturing and business systems, as well as data storage.
  • Private cloud's environment for MS Exchange, 1C & SQL databases, Test virtual machine, Terminal server, Proxy server, Antivirus management, Active directory, Monitoring and Management servers.
  • DEAC has set up and now company uses Virtual Private Network for secure point-to-point connection to share data remotely through public networks.
  • DEAC experts take care of OS and App administration, as well as monitor entire system letting customer focus on chocolate production and distribution.

Read case study about customer’s solution & benefits!

Result
  • Cost reduction balancing CAPEX & OPEX models - purchase of HPE servers to collocate them in DEAC data center, as well as license rental instead of purchase
  • Guaranteed data availability and continuous operations for manufacturing and business operations 24/7
  • Powerful infrastructure for fast data processing using 1C and SQL
  • Duplicated and Independent Physical Network Architecture for secure data transmission
  • Reliable Veeam backup solution to increase security level
  • Available DEAC experts and support 24/7

Read case study about customer’s solution & benefits!



About
  • With DEAC: since 2016
  • Field: airfare booking operations
  • About the company: As one of the leading online airfare booking companies in Europe, the customer provides wide range of flight tickets for travel in all major domestic and international carriers for the best value. The company is catering customers in Russia, CIS countries.

Read case study about the solution and customer's benefits!

Problem
  • Enhance system’s security in order to prevent malicious booking behavior by competitors, tech-savvy users and illegal ticket resellers who use technical flaws to trick the booking system.
  • Keep all information stored and well-organized with multifactor authentication as an important technology for enforcing secure access management from any place, any time
  • Minimize downtime by IT solution, that provides a high uptime, not less than 99,99%
  • Achieve long term business goals and increase e-commerce up to 20% per year
  • Launch data-driven analytics to track and predict customer behavior
  • Implement mission-critical IT services based on infrastructure of two data centers in order to eliminate single points of failure and prevent further suspension of key services

Read case study about the solution and customer's benefits!

Solution
  • Company has migrated its services, servers and users’ accounts in order to build an entire infrastructure on a trusted data center facilities, using cutting edge virtualization technologies.
  • Implemented solutions: virtual storage in 2 data centers, backup, DDoS protection, server and network cluster.
  • Technical solutions: HPE blade servers, HPE shared disk storage system, HPE backup storage, VMware virtualization, server management software and virtual replication machines, Veeam Backup restore and management software, rack rental and hardware colocation, disk space rent on DEAC HPE 3PAR virtualization platform, DEAC vCloud capacity rent in Moscow.

Read case study about the solution and customer's benefits!

Result
  • Disaster recovery and backup solution don’t require manual intervention anymore, and now the whole migration process takes a matter of minutes
  • Mission critical payment operations are secured with multi-level security
  • In total, almost 75% of customer’s IT assets were replaced by virtualization and network infrastructure cluster, which allowed to free-up the internal resources and focus on the core business needs.
  • Automatic load balancing across the cluster systems allows to keep highest latency even on peak situations (more than 10 000 requests per minute), delivering excellent end user experienc
  • High-performance servers have increased the ticketing system’s capabilities by 50% and maximized operational speed over the ticketing platform even over low bandwidths up to several times.
  • Customer enjoys higher availability, not less than 99,99% thanks to high-speed network channels and automatic load balance
  • The solution allows to run processes with over 30% less hardware

Read case study about the solution and customer's benefits!

Airfare booking company DEAC

"Performance, availability and stability of our IT infrastructure is the key to success. By having a redundant infrastructure in two data centers with different geographical location, as well as good performance and cost-effective virtual VMware storage, we are able to effectively track, control and manage all online transactions and orders across our booking platform."

Read case study about the solution and customer's benefits!


CTO Airfare booking company DEAC

CTO, Airfare booking company*
*Anonymous due to Non-Disclosure Agreement

 



HOSTNET DEAC

"We always receive the necessary IT solutions for our business needs thanks to the superior infrastructure of DEAC data centers, the experienced specialists, and individual service 24/7."


Aldis Gerhards HOSTNET

Aldis Gerhards
Member of the Board, Hostnet

 

About
  • With  DEAC: since 2006
  • Field: Internet services
  • About the company: one of the most experienced hosting companies in Latvia that provides hosting services from small to medium-size businesses.
Problem
Solution
  • The infrastructure of DEAC data centers provides Hostnet with a full-spectrum support 24/7. The high level of availability of the stored data (up to 99.5%) abundantly covers the needs of Hostnet customers and gives an opportunity to position their company as one of the most efficient providers of hosting services in Latvia.
  • Hostnet rents powerful DELL servers along with the EMC – a high secure data storage system. This solution gives Hostnet an opportunity to regulate and implement hosting services in a quick manner; moreover, it allows to plan the expenses on a long-term basis by reducing the capital investment (CapEx) as well as the single monthly expenditure (OpEx) for the rent of the data center infrastructure.
  • It is essential for a hosting business to use fast and secure data transmission channels that are fully supported by several dedicated 10 Gbit/s channels connected to the largest traffic exchange points in Europe and Asia.
Result
  • The opportunity to position themselves as one of the most efficient providers of hosting services in Latvia
  • Guaranteed provision of operative services to its customers
  • Infrastructure of data centers with availability up to 99.5%
  • 24/7 technical support provided by DEAC
  • Reduction of planned monthly expenses (OpEx) and capital investment (CapEx)
  • Reserved DEAC channels for fast and secure data transmission


About
  • With  DEAC: since 2011
  • Field: IT, information technologies
  • About the company: About the company: develops and carries out new and effective IT solutions in the fields of health care, wellness and health insurance. During implementation of automation projects of processes and document flow, experience is gained in working with representatives of health care institutions, insurance companies, fitness and spa industry. The head office is located in Latvia, a subsidiary company in America and a representation office in Spain.
Problem
  • To find a reliable and secure data center operator
  • Centralization of technical resources and management of large amounts of data
  • To obtain a high level of data security and protection
  • Minimum investments for information processing
Solution
  • Infrastructure of DEAC data centers provides a full-spectrum support 24/7, giving Blue Bridge Technologies an opportunity to provide a high level services in the specified time and quantity.
  • Blue Bridge Technologies rents a rack and stores varied hardware for the needs of their projects; this is done with the aim to centralize their technical resources (the server, data storage equipment, routers, commutators) and manage large amounts of data. Moreover, on a long term basis this helps to control the flow of financial resources and reduce the capital investment (CapEx) and the single monthly expenditure (OpEx) for the rent of the data centers' infrastructure.
  • Blue Bridge Technologies data, stored in DEAC data centers has a guaranteed high security level 24/7 enabling customer to focus on core areas of the company and plan the business processes on a long term basis.
Result
  • The opportunity to position the company as an efficient developer of IT solutions for the fields of health care, wellness and health insurance
  • Acceleration of business processes by 10 times
  • Encouragement to develop new products
  • 24/7 security and protection of large amounts of data
  • Reduction of planned monthly expenses (OpEx) and capital investment (CapEx)
  • 24/7 technical support provided by DEAC

Blue Bridge Technologies DEAC

"Management of large amount of data and centralization of technical resources in DEAC data centers 24/7 give us an opportunity to develop and implement new products in the market; this enables us to provide our customers with high level services, significantly increases the speed of processes related to the conclusion of transactions, and provides the necessary data protection."


Tatjana Gorodilova Blue Bridge Technologies

Tatjana Gorodilova
Head of the Marketing Department, Blue Bridge Technologies

 



Eco Telematics DEAC

"It is essential for our customers to receive operative information about their fleet management in real time 24/7, and the infrastructure of DEAC data centers as well as the experienced DEAC IT experts provide everything that is necessary for our business needs."


Sergejs Sofjins Eco Telematics

Sergejs Sofjins
Chairman of the Board, Eco Telematics

 

About
  • With  DEAC: since 2012
  • Field: car accessories, navigation systems
  • About the company: global provider of fleet management solutions for small and medium businesses that offers software as a service (SaaS). Various web solutions for efficient fleet management enable managers of the transport companies to monitor the operation of vehicles and ensure an effective and modern fleet operation.
Problem
  • To find a reliable and secure data center solution provider
  • To optimize expenses and resources
  • To obtain a high level of data security and protection
  • Readiness for data migration to the ERP system in the future
Solution
  • The infrastructure of DEAC data centers provides Eco Telematics with a full-spectrum support 24/7. High availability level of the stored data (up to 99.995%) abundantly covers the needs of Eco Telematics customers and gives Eco Telematics an opportunity to position their company as a secure provider of global fleet management solutions to small and medium businesses in Europe.
  • Eco Telematics has a purpose-built, secure and fast data storage solution available 24/7. This solution is necessary to get space for large amounts of data without incurring equally large expenses related to the purchase of a new server or an extra hard disc instantly. Collaboration with DEAC does not require impressive capital investments (CapEx): there is only the agreed monthly expenditure (OpEx) for the rent of the data center's infrastructure.
  • In compliance with the future development plans of the company, there are common steps drafted now for the data migration to Eco Telematics’ ERP system in the future. The experience of DEAC in Europe and Russia enhances the competitiveness of the customers by helping them to improve and to carry out various business strategies. The experts of both companies are now carrying out all of the necessary preventive actions to achieve the long-term financial goals of Eco Telematics.
Result
  • The opportunity to position themselves as providers of secure global fleet management solutions for small and medium businesses in Europe
  • Providing customers with precise and timely information
  • Infrastructure of data centers with availability up to 99.995%
  • Reduction of planned monthly expenses (OpEx) and capital investment (CapEx)
  • More than 30% of the saved resources are invested in the development of Eco Telematics
  • 24/7 technical support provided by DEAC
  • Support of DEAC IT experts in carrying out the long-term strategy of the company


About
  • With  DEAC: since 2015
  • Field: IT-services
  • About the company: ELKO Group is one of the largest distributors of IT-products in the region.
Partnership
  • Cooperation with DEAC allows ELKO to expand its range of services and to receive an additional profit. Since the beginning of the partnership, company received a great contribution to the development of its data center services. ELKO Company is a strategic partner for DEAC in Ukraine.

Learn more about our partner program!

ELKO Ukraine DEAC

"ELKO is a strategic partner of DEAC in Ukraine. For more than two years of close cooperation DEAC experts have repeatedly confirmed their professional capabilities in implementing complex technical projects for its customers. DEAC’ s fast communication channels and geographically distributed data centers allow us to solve our partners tasks and wishes. Reliability, continuous development and open-mindedness are those qualities that characterizes DEAC as a partner."


Iurii Motrych ELKO

Iurii Motrych
Business Development Director, ELKO UKRAINE

 



Ektornet DEAC

"Stability, speed and security are the main quality criteria for the services we provide to our customers. DEAC data centers and 24/7 support strengthens our positions in the real estate market and gives us an opportunity to encourage the growth of the company's financial indicators."


Kristaps Škapars Ektornet

Kristaps Škapars
Member of the Board, Ektornet

 

About
  • With  DEAC: since 2012
  • Field: real estate
  • About the company: the established by the group of Swedbank in 2009, the leading bank in the Baltics. Ektornet’s core business is related to the acquisition of real estate in public auctions, its professional maintenance and sale. The offer contains several hundreds of the real estate in segments such as apartments, private housing, land, commercial property and investment projects.
Problem
  • To find a reliable and secure data center operator
  • To ensure continuity of the business
  • To obtain a high level of data security and protection
  • Minimum investments for information processing
Solution
  • For the business needs of Ektornet, DEAC IT experts provides a 24/7 secure and accessible virtual platform, data administration and problem solving in the specified time. The co-operation with DEAC considerably helps the company to concentrate on its core function: to maintain and develop the value of its assets.
  • For the business needs of Ektornet, the DEAC virtual platform is flexible in providing the necessary resources in the specified time and amount; business continuity ensures, and allows to plan expenses on a long-term basis by reducing the capital investment (CapEx) as well as the single monthly expenditure (OpEx) for the rent of the data center infrastructure.
  • Ektornet’s data security is achieved by the use of the new generation security equipment installed in DEAC data centers; data exchange between the data centers and Ektornet’s staff takes place via special encryption protocols and guarantees data protection against unauthorized access.
Result
  • By delegating IT processes to the DEAC experts, efficiency is improved in the management of assets and other financial means
  • Centralization of IT resources in specially equipped data centers with an option to quickly change the necessary amount of resources
  • Reduction of planned monthly expenses (OpEx) and capital investment (CapEx)
  • 24/7 security and protection of the company's data
  • 24/7 technical support provided by DEAC
  • Personal data processing according to laws and regulations in force of the Republic of Latvia


About
  • With  DEAC: since 2005
  • Field: trade of furniture materials and fittings, production of furniture parts
  • About the company: Attēls R is one of the largest suppliers of furniture materials in Latvia with a well-developed service in the production of furniture parts. Attēls R has a broad range of customers ranging large companies who manufacture furniture to entrepreneurs, craftsmen, architects and designers. Attēls R ensures customers' needs for a contemporary interior.
Problem
  • To find a reliable and secure data center operator
  • Flexible management of resources adjusted to the business needs
  • Quickly accessible support from the technical department in the daily issues
  • Minimum investment for information storage
Solution
  • The certified and experienced DEAC staff effectively provide professional and quick IT support and consultations in the specified time and amount. The co-operation with DEAC substantially helps the company concentrate on its core business and gives the opportunity to position Attēls R as one of the largest suppliers of furniture materials in Latvia.
  • The chosen combination of DEAC services provides Attēls R with a business continuity at a concrete level thus giving them an opportunity to focus on the core areas and apply a flexible manner to the management of the business processes, depending on the load of IT processes in a given period of time.
  • The 24/7 virtual servers available to Attēls R in the DEAC common cloud are adjusted to the needs of the business as much as possible with an option to modify the cloud's speed and volume easily and quickly. It allows to plan expenses on a long-term basis by reducing the capital investment (CapEx) as well as the single monthly expenditure (OpEx) for the rent of the data center infrastructure.
Result
  • The opportunity to position Attēls R as one of the largest suppliers of furniture materials in Latvia wellness and health insurance
  • Focusing on core areas of the business enables Attēls R to use the financial and human resources in an efficient manner
  • DEAC IT experts provide 24/7 support to ensure an effective functioning of the business
  • Reduction of planned monthly expenses (OpEx) and capital investment (CapEx)

Attels R DEAC

"It is essential in our job to use a secure and fast virtual platform, and for this reason we rely on competence of the highly qualified IT experts to serve our needs; therefore, we can invest more time in develop of the company."


Kaspars Apsitis Attels R

Kaspars Apsitis
Executive Director, Attēls R

 







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