... Support


DEAC support
Call us:
+44 203 519 2528
Other:
+1 212 901 5228
E-mail:
Customer support
Reliable data centers
Reliable data centers

Excellent safety standards and excellent quality of service.

Experienced IT experts
Experienced IT experts

Professional and certified IT support 24/7. 


High data availability
High data availability

Uptime delivery up to 99.995 % with justified service guarantees.

Fast customer support
Fast customer support

Choose the most convenient way to receive fast DEAC support 24/7.

DEAC leader since 1999

DEAC support is provided by more than 75 certified and experienced IT experts who constantly improve their profound competency by attending special trainings in Europe, Russia and the USA. DEAC IT experts have got certifications and recognition from such companies as Dell, HP, IBM, Fujitsu, EMC, Juniper, Cisco, VMware, Microsoft, Oracle, APC, Emerson, SDMO, to name but a few. 


Service Level Agreement

Service Level Agreement (SLA) DEAC

Service Level Agreement (SLA) specifies a guaranteed time of response during which the DEAC technical personnel initiate processing of a customer's request and start problem solving. SLA enables the management of a company to plan availability and amount of services within a specified time and scale and make long-term plans relating to development of the company, and focus on the main activities by delegating a specified amount of technical risks to DEAC.


Useful software

Useful software DEAC

For your daily business needs, the DEAC IT experts recommend software that isapproved and free of charge; when downloaded, it can be used to supplement the commercial products with an improved or unique functionality. 


 

 

Certificates and partners


Lenovo partner
VEEAM professional, DEAC
deac iso 27001 certificate
Microsoft partner, DEAC
Linux Professional Institute, DEAC
CISCO, DEAC
deac iso 27001:2013
Microsoft certified, DEAC
Microsoft certified, DEAC
Microsoft certified, DEAC
Microsoft certified, DEAC
VmWare DEAC
VmWare DEAC
PCI DSS DEAC
Oracle DEAC
Microsoft Gold partner
DELL preferred partner
Trend Micro Bronze Partner
Fortinet
Teradici
RIPE
Lotus
EMC
Franklin Covey
Fujitsu
HP
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