Reliable data centers
Excellent safety standards and excellent quality of service.
Experienced IT experts
Professional and certified IT support 24/7.
High data availability
Uptime delivery up to 99.995 % with justified service guarantees.
Fast customer support
Choose the most convenient way to receive fast DEAC support 24/7.
DEAC support is provided by more than 75 certified and experienced IT experts who constantly improve their profound competency by attending special trainings in Europe, Russia and the USA. DEAC IT experts have got certifications and recognition from such companies as Dell, HP, IBM, Fujitsu, EMC, Juniper, Cisco, VMware, Microsoft, Oracle, APC, Emerson, SDMO, to name but a few.
Service Level Agreement
Service Level Agreement (SLA) specifies a guaranteed time of response during which the DEAC technical personnel initiate processing of a customer's request and start problem solving. SLA enables the management of a company to plan availability and amount of services within a specified time and scale and make long-term plans relating to development of the company, and focus on the main activities by delegating a specified amount of technical risks to DEAC.
For your daily business needs, the DEAC IT experts recommend software that is approved and free of charge; when downloaded, it can be used to supplement the commercial products with an improved or unique functionality.